Can't Find what you are looking for?

Press Alt + Space bar  then type M (for Move)then use arrow keys to move the window back where you want it

Copy Stuff to Clipboard:  

Hold the Shift & Print Screen,  or Alt + Print Screen or just Print screen button depending on your OS     

Copies your desktop  to Clipboard then you can copy contents to paint and print from there.

Save Chat in a ref 

Make a  shortcut of NOTEPAD, then  go to Windows/SentTo and pop it in there.  When you need to save chat, Rt click, do a select all and then send to Notepad. Save from there. Only 32kb of chat is ever held in CU so if the chat is lengthy save it often.


Customize your Desktop Background

Select any large picture convert it to a .bmp file for Windows 95 and Windows 98 works with .jpg. Put it into the windows directory.  Rt click on  the desktop select properties/Wallpaper and scroll down till you find your newly created pic.   Select either Center or Tile.    Click OK


Sharing Computers?
Want a different screen setup than the other person?

Can't reach across keyboard to type something like Ctl-P at same time?

Use the StickyKeys option.  It allows you to use the Shft,Ctrl or Alt keys by pressing one at a time.

Check the StickyKeys box. Left click on Settings. If you want to be able to turn it on/off from keyboard by using a shortcut (by pressing SHIFT 5 times)

But dont want to go thru hassle of reauthorizing everyone on your list?  Go to your existing ICQ file folder then to the DB file folder. Make a copy of all on there.

Now on the on the other computer  "Log as another Registered User".  When complete, go into that DB file folder and swap/copy over all the files you just backed up.  Close and shut down ICQ.  Re-open and all your user list will be there. Backup your DB files regularly.

Stop unwanted Apps from running in background

Start button

Run

Type:  msconfig

Go to the startup tab and uncheck all the pesky apps that are running in startup you don't want

Registry

This is necessary for Win9x to start normally.

Back it up:  In your Windows folder select the System.dat and User.dat and make a copy



Temporary files

Is your Windows direct full of .tmp files?  Here is a quick and easy fix.

Add this line to your Autoexec.bat  file to delete the files automatically at each reboot:

                                            del c:\windows\ff*.tmp

Don't know where your autoexec.bat file is?   Click on START/RUN  type msconfig  (enter)   Select Autoexec.bat Tab

PopUP Nightmares?

Have you ever been barraged with pop-up windows from a web-site that seem to have no end. One after another, they pop-up faster than you can shut them down.

Instead of fumbling around your screen searching for the close X's - you can simply and calmly press Alt-F4 and all the windows will close.

Need to open another browser window?

Press Ctrl + N.    A new duplicate window will open and you can continue surfing while keeping the other window accessible for later.

Computer Stuff

     Sipps,  Simms,   EDO,  SDRAM,  and DRDRAM:  everything you didn't know.



About Bus Slots

     ISA, EISA,MCA, VESA, PCI, PCMICA and AGP

     What do they look like and what do they do.



Broadband

Satellite - ISDN - Cable or DSL




CPU Comparison shopping

Performance differences in the major processors and links to their home pages



Dial-Up Networking and troubleshooting 

     List of Lists   Fabulous site for tools, tweeks, patches, windows information

     Startup, virtual memory management etc

     Defragging Help



Reformatting    Installing  or Upgrading

   Here is a step by step on the basics of removal of spyware
   And for the more complex removal
   How to stop your home page from being hijacked

If you want to know more about what port goes with which type of Internet tool or application, these resources can help:


Explanation of Ports 0 through 1023:
http://www.networksorcery.com/enp/protocol/ip/ports00000.htm

Registered ports, 1024 through 4915:
http://www.networksorcery.com/enp/protocol/ip/ports01024.htm

Dynamic and private ports, 49152 through 65535:
http://www.networksorcery.com/enp/protocol/ip/ports00000.htm

Other Info Sources:
http://info-x.co.uk/default.asp?page=http://www.info-x.co.uk/info/ports.stm
http://www.stengel.net/tcpports.htm

Stop Unauthorized DC's on a Reflector

If you are using the Enhanced version 2.1.x of CU-Seeme
   1.    Launch the Listener application BEFORE starting CU
   2.    Use Listener to launch CU
   3.    In the CU-SeeMe Preferences, uncheck all Listener options.
  
   4.    This "should" prevent anyone from direct connecting to your IP address while you are on a reflector. You will however still be able to be dc'd if you are not connected to a reflector.

If you are using White Pine 3.12:

  1.    Click the Call Options button on the Phone Book toolbar and then select Listener.

  2.    Near the bottom of the tab, under the Default Listener Settings section, click the Default Settings button.
         The Listener Default Settings dialog box appears.

  3.    Go to middle section labeled, Get my attention and select one of the three ring options: 

         No ring, Standard ring, or Distinctive ring.

  4.    If you want visual notification of an incoming call, select either the Open Notify Dialog check box or the Flash check box

  5.    Click OK to exit the Listener Default Settings dialog box.

  6.    Click OK to exit the CU-SeeMe Call Options dialog box.

If you are using Cornell v1.0

  1.    Select View

  2.    Then Preferences

  3.    Then General Tab

  4.    Check:  Confirm Incoming Calls:

Codec Tips

But don't want the pixeling? 
Get softcam  and select RGB24 160 x 120.
Allows for mjpeg to be used with cornel for the BW camera

White Pine MJPEG (you need to install any WP CU version to get back the WP codec)

If you have a older version of the WP codec you can replace it with this one: 

If this fails then try the same process hitting the Stop/Start receiving video button




Intel Indeo 5.1 codec

White Pine 3.12 user and can't find it listed? You must be in a ref.  Then click on the "Customize" button.  Next go to "configuration".    Uncheck the "Use only recommendede Codec" box.  Open the Codec menu and it should be listed

Softcam Installation for Cornell

1.  On options, choose Microsoft WDM image
2.  Capture as the default video source
3.  For the default background: default Live Video.
4.  Then in cornell choose softcam as the video driver

Other Reasons why you may not be receiving video

There are many reasons why you may not be receiving video or be receiving bad quality video. Some possibilities are listed below:


Bad Routing - This is probably the main cause. If your connection to the reflector goes through a router that is or becomes busy then your receive rates and consequently your video reception will suffer. There is nothing you can do about this except sit and wait and hope it improves, or disconnect and redial again.

Bad phone lines - This was my biggest curse until recently. If your connection to your ISP is not perfect then your modem will negotiate a slower speed until it can cope with the noise on the phone line, consequently your vid reception suffers.

Sender sending to fast - If someone is connected to the reflector with a very fast connection then their send rate can easily be way too fast for your modem to handle even if the reflector can. There is little you can do about this. You could suggest to the sender that they lower their send rate, but it is their decision.

Sender sending too slow - Once again this is out of your control, have a look at their info by right clicking their name and seeing if their send rate is set at a sensible amout (between 15 and 25 kbps) and if not you could suggest that they change their settings.

Ref running slow - Sometimes a reflector needs to be rebooted. Hopefully a ref op will notice this and do the necessary.

Unclosed video streams - remember to use the close all eye and clear your chat window occasionally. Also closing your participant window frees up a little extra bandwidth too as does clearing the chat window from time to time.

Unusual Codec - Some capture devices especially video camera capture cards (as opposed to a Quickcam) offer their own video compression codecs. Have a look at the senders Info box and see if they are using a codec that you do not recognize.

Non-CU-SeeMe Client - Not all the senders on a ref will be using CU-SeeMe shortly and you will need to have the very latest version of CU to be able to receive their vid.

MJPEG Quality set too high - See above section.


Cornel Users


If you aren't  RECEIVING video from some   Pro4 or Pro5 users

   1.  They are using mjpeg codec!      You will only see them if they are using    H.263 codec

   2.   IF they are using H.263 Codec: then it could be

         Incorrect video format     they should be on 128 x 96

  3.   OR

         Their send rate is too high for their connection, ask them to lower send rate: standard is 20/40

    4.  OR

         Their video quality is set to high: H263 should be below 60%

3.12 users - Can't see SOME Pro4 and Pro5 users?

You click on their video and you get black box with "opening video stream" and never opens?

I got the fix for you!  It's once AGAIN a Direct X issue.  You might have loaded a program with newer Direct X drivers.  Well version 3.12 doesnt like the newer drivers.   So the fix is:

     1. Find the file      quartz.dll    (should be in c:\windows\system

     2. Delete the quartz.dll file (Do NOT reboot)

     3.  Re-install CU 3.12   Don't worry, you should not lose your CU information

     4.  Reboot     You should now have no problems seeing any of the Pro4 or Pro5 vids

Pro4 and Pro5 users - You will not be able to see those using:

    1.  Cornel Greyscale Codec (Black and White)

    2.  Intel Indeo Codecs (IV3 or later)

CU-Web Users -  You will not be able to see those using:

     1.  H.263 codec

     2. Cornel Greyscale codecs ( Black & White)

     3.  Intel Indeo codecs

     Cu-Web only decodes Mjpeg codecs

Other CU Problems

No vid and modem Related:

Dial-Up Networking Problems:   (click here)

"Dial-Up Networking could not negotiate a compatible set of  network protocols you specified in the Server Type settings. Check your network configuration in the Control Panel then try the connection again."

Some troubleshooting tips and a step-by-step pictorial guide to reinstalling your dialers.

Computer lockups:  

The two most common lock-ups are usually Kernel 32 and page fault.  They are caused most often by windows paging into an adjacent memory block that is being used by another device or your swap file is not properly optimized.

If you haven't already read this page then go here and read the optimizing page.

System Reboots itself?

To solve these problems, first backup your hard disk then create an emergency boot diskette.  If you are running Win95, be sure to place your CD-ROM driver and MSCDEX.EXE file on your diskette.  Win98's Emergency Boot Diskette Wizard adds these automatically.

Next, check the Website of your computer vendor, the device vendor or Microsoft for new drivers.  The drivers that ship with hardware are seldom up to date.  In almost all cases, you can find newer, less buggy versions.

Next, search your CONFIG.SYS file for DEVICE= lines that load 16-bit device drivers.  These driver files usually have SYS extensions, but DRV or other extensions are also possible.  If you find such a line, comment it out (by inserting REM at the beginning of the line or statement).  Save the new CONFIG.SYS file and reboot.

If all goes well, your computer may inform you it's found a new device, and ask you to insert your original Windows or hardware CD to obtain newer, 32-bit drivers.  If your computer fails to boot, or a device no longer works correctly, you'll have to restore the DEVICE= lines (remove the REM ) and reboot.  It's then time to contact the manufacturer or vendor about the proper drivers or purchase newer hardware with better driver support.

You can only bring up one vid at a time:

You have White Pine 3.1.x version, and if you click on another it switches to that vid?

No one can see your vid:

Here are a couple common ones I have found:

Known CU Bugs and Problems 

White Pines 3.1 - (Builds 21 & 25)

There are at least two very annoying bugs in version 3.1 of WhitePines Enhanced Cu-SeeMe version 3.1. These two bugs are found in build 21 and build 25. (The last two digits of the version number indicate the build number)
        The Build 21 bug - The bug in build 21 is extremely annoying indeed. It causes all the chat from a participant using this version to be sent over and over again (Chat barf).  There does not seem to be any trigger for this, and sometimes it does not happen at all, but when it does I have seen as many as 30 or so lines of text repeated in the chat window, including private chat. The only cure seems to be is to leave the reflector and close CU to clear the text buffer and then rejoin the ref.

      The Build 25 bug - This bug is at at least as annoying as the one above, and I have seen it cause numerous heated discussions as to whether or not someone is actually sending video. The bug manifests itself when a participant changes reflectors or conferences. On joining the second reflector their video stream will just not start. The symptoms of this on the reflector are that the sender's information will show them sending no data, even though their local statistics will show that everything is working correctly.  The fix for this once again to leave the ref, close CU, then restart CU and rejoin the ref.  Chat barf also occurs with this version.

White Pine 3.12

First time install:   It will not complete or it never executes after install?.

Try turning off ANY virus checker programs.  Go to "msconfig" also to see what else is running at startup and turn it off until you complete the install.

Chat barf:  When your chat repeats itself in the ref.  The chat buffer only holds so much text, before it spills out to the ref.  You can try clearing it by using the clear chat icon located on the chat tool bar.

But what works for me is exiting the ref and shutting down the PHONE BOOK , count to 10 and reopen and re-enter the ref.  This resets the chat buffer.

Whitepine 3.12 and USB Cameras

Camera locks up after being on a ref
Chat is slow to type into chat box
Your video freezes intermittantly
Clicking on another vid to view, it is slow to respond to bring up

There is a video streaming problem with your USB camera and the Whitepine v3.12.  There is a fix for it and requires a change in the registry.  I have created a guide for you to make it easy.  Click on the camera above to link to it.

Whitepine 3.12 and Quickcam with Win 98 

Your video suddenly locks up after 5 seconds or 5 minutes on a ref.

If you lose your participants list for only ONE room, then delete the contact card for that room/ref and make a fresh one.

If it is for every room you enter, then we have to do a bit of surgury:

    1.   Go to c:\windows  and find the PP000001.crd and delete that card
           (It holds all  your contact card info)

    2.  Uninstall CU 3.12

    3.  Remove CU 3.12 from  the registry also....Here is how you do that:

          http://www.fortunecity.com/skyscraper/seque/3/Registry.htm

    4.  Delete the remaining file folder from c:/Program Files

    5.  Reboot and reinstall CU 3.12.

    6.  You will have to put back all your contact cards as the above steps removed them.

This procedure has worked for all but ONE person.  If the problem persists here is an alternative direct from White Pine's files.

You will need to restore your settings to their defaults, and what you need to do is to create a new profile and adjust the settings in that one to repair the old one. Here are the instructions for doing this:

    1.  Click the 'Call Options' button on the 'PhoneBook' window.

    2.  Select "Profiles" and Click the 'New' button.

    3.  Follow the 'New Profile Assistant' through all the dialog boxes to create your new profile.
        Once you are done, your new profile name will appear in the Personal Profiles list.

   4. Make sure that your OLD profile is selected as the one you are going to connect with.

    5. Connect to the conference or other party that you are having problems with
        then go to "Customize", "General" and make sure you DO NOT have the
        "Always use these settings for this connection" checked, or the "Show Participants List"
        checked. Click ok and close out of that connection.

    6. When this is done you will need to go back into the "CU-SeeMe PhoneBook"
        and select the 'New Profile' and select it as your Primary logon.

    8. Go connect to the conference or other party that you are having problems with using the new
        profile,  you should see the default window layout for that conference connection, which should
        appear with  the Participants List as normal at this point.

    9. You will need to go to "Customize" from your connection at this point and select the "General"
         tab  and then make sure you place the check in "Always use these settings for this connection"
         and  "Show Participants list".

Your system is now back to the way it should be no matter which Profile you wish to use.

Cornell

1.  "Unsupprted Video Capture Setting"

Pro4 Core Upgrade to   4.2.0.29

Pro5

When trying to install Pro5 do you get:

  1. "Invalid version of Runtime Libraries"  You will need to update the Microsoft .dll Library. 

  Go here http://support.microsoft.com/support/kb/articles/Q259/4/03.asp

  2. "Setup detected that you have an old version of the Microsoft Library Runtime (MFC Dlls) installed on your system.

        Microsoft has posted an update of this library and we strongly recommend you to use it."

        http://windowsupdate.microsoft.com/

3.   Sometimes upgrading to IE 5.5 fixes the problem

AOL v5.0

Getting an "IP error" message?  You probably installed v5.0 over v4.0   which causes multiple interfaces.  Uninstall both versions and re-install v5.0

Also make sure you are not running McAfee as it has a conflict with that program.  Disable the Vshield and Scan in the toolbar.  You can also "end" Vwshin under the Alt+Ctl+Del function (close program)

Black and White Vid Conflicts?

Check if you have Quicktime 3.0, because you if have QuickTime 3.0 beta installed, build 15 has a bug and the b&w codec conflicts with QT3.0.

Un-installing

Uninstalling Pro4

Uninstalling CUWeb

Cameras

Q. What types of cameras work best

A.   Cameras that operate with video capture cards generally perform better than parallel port cameras. Cameras that connect to a video capture card use less of your computer's processor than cameras that connect through your  computer's parallel port.  If you use a laptop, the keyboard is not amplified enough to support color cams and the video suffers.   However, parallel port cameras generally cost less than video capture cards, although most video capture cards allow you to plug in a regular camcorder.

Black-and-white cameras generally perform better than color cameras. Because color cameras must send more data, black-and-white cameras will generally offer better performance and clarity than color cameras.  You can use Mjpeg codec on BW cameras with any WP 3.x version and you will not pixel.

Bi-directional parallel ports perform better than uni-directional ports. Computers with a bi-directional (ECP or EPP) parallel port perform noticeably better with parallel video cameras than computers with a uni-directional parallel port.

USB cameras are great as they can be utilized on a laptop as well as the desktop so that you dont have to buy 2 cameras.  The Kodak 323 is a exceptional camera which I use myself.  Great color controls and versatility and works wonderfully on my laptop.

Q. How can I improve video performance and quality?

A.   Here are a few suggestions for improving video performance and quality:

Do not run CUSeeMe  with another program that uses video.    With some cameras, low light slows down the computer.   If your camera is located in a dark room, your computer might run very slowly with the Local Video window open.

Q.  My USB Camera will not work with Cornel version of CU-SeeMe, why is that?

A.    Cornel does not support the  32bit color format.  It only supports 24bit at 640 x 480 resolution.

How to Disassemble a Connectix BW QuickCam

How to setup a Web Cam

Problems with Specific Cameras:

3Com Home Connect Digital

With Cornell Ver 1.0 and  Windows 98 ---- cannot send video. The first thing to check is whether or not it supports the required modes for Cornell:

8mm Camera & ATI cards

You will need Softcam for the ATI All-In-Wonder Cards.

ATI All in Wonder uses WDM drivers.  Won't work on Cornell unless you do

Alaris Wee Cam

Try softcam

C-IT USB

Not compatable with Cornell without using Softcam

Creative Webcam 2

USB Cam has problems with Cornell but works great with White Pine

EZ Cam Pro

Vid was broken up using Whitepine 3.12 but works great with Cornel

Ezonics Cam USB

Vid is great on Cornell and White Pine

Does have problems while running Winamp or Napster with it.

Intel Create and Share USB

With White Pine:     Vid won't move. Solution is to rename the quartz.dll file and reinstal CU..... any version of it above 5.0 won't work on that cam.  Quartz.dll, either rename it or delete it, version 5.0 or above won't work, so after renaming it and reinstalling 3.1.2, it puts the quartz.dll back to version 4.x.

Kodak DVC 323 USB

Not compatable with Cornell.  Try changing to 24bit on your video card.  If that fails try Softcam

Works with White Pine 3.x and 4.x versions  If using Windows98 you may have to turn off the video streaming.

Logitech Express USB

Will not work with either Cornell or White Pine 3x.  Conflict with Windows 98 and USB support.    Apparently the only reason Quickcam ships CU software with the product is that they are obligated to because of old policy. They are trying to figure out the problems... they say windows 2000 will probably solve all the issues.

The QuickCam Express IS compatible with CU-SeeMe Pro 4.

The installation process for the QuickCam Express loads two drivers, a Logitech driver and the WDM Image Capture driver. The WDM Image Capture driver is the one that must be selected for use with CU-SeeMe Pro.

There is also a video streaming issue between the CU-SeeMe Pro program and the QuickCam Express (USB) drivers.

Logitech Quick Cam Home or Quick Cam Web USB

Has a video streaming problem with White Pine 3.x and 4.x.

"Logitech QuickCam Home software updates can be found by using the Logitech Internet Update (LIU) feature built into your QuickCam Home software (camware)." 

To turn off the video streaming for Whitepine 3.x versions

To turn off the video streaming for Whitepine Pro 4 versions

http://www.logitech.com        Video Camera Support

Problems with Win98.  It uses the newer WDM model for drivers, and the older AVICAP format is required for CU.  Both Cornell and WP 3.x require the AVICAP format. The implementation of AVICAP in the Win98 WDM drivers is shakey at best.  It will work for some cams, and cause all sorts of unpredictable problems for others

Try using Softcam to convert the WDM format to AVICAP.

Logitech Quick Cam Pro USB

Change to 24 bit and its clearer if you are using  Cornel/Win98 SE

Has a video streaming problem with Whitepine 3.x or 4x versions

Make sure you are using the latest version of the QuickCam Home drivers. Logitech QuickCam Home software updates can be found by using the Logitech Internet Update feature built into your QuickCam Home software (Camware).

The Logitech Internet Update program can be found in the Logitech QuickCam program group. To launch it, click, "Start," "Programs," "Logitech QuickCam Home," and select "Logitech Internet Update".

To turn off the video streaming for Whitepine 3.x versions

Logitech Quick Cam VC USB

Has a video streaming problem with White Pine 3.x and 4.x.

Make sure you are using the latest version of the QuickCam Home drivers.  Logitech QuickCam Home software updates can be found by using the Logitech Internet Update (LIU) feature built into your QuickCam Home software (camware).

The Logitech Internet Update program can be found in the Logitech QuickCam program group. To launch it, click, "Start," "Programs," "Logitech QuickCam Home," and select "Logitech Internet Update".

Logitech Quick Cam Web USB

See the Quick Cam Home section

Panasonic Egg Cam

It is cost-competitive to the Quickcam Color, but requires many fewer CPU cycles and gives you a much higher frame rate.  And, there's already Linux support for it.

Philips  PCA 645 VC USB

Not compatable with Cornell without using Softcam

Phillips PCA 635 VC

Works with Cornel if you set your video format to RGB16

Sun Cam

Great Vid

Web blaster II

The cam has problems.  It sometimes uses up to 100% of your CPU