QuickCam VC (USB)
Make sure you are using the latest version of the QuickCam drivers. Logitech
QuickCam software updates can be found by using the Logitech Internet Update feature
built into your QuickCam software (Camware). Or if you have an older version
at: http://www.logitech.com/cf/support/videolist.cfm
The Logitech Internet Update program can be found in the Logitech QuickCam program group.
To launch it, click, "Start," "Programs," "Logitech QuickCam
VC," and select "Logitech Internet Update".
Another problem (video streaming):
There is a video streaming issue between the CU-SeeMe Pro
Program and the QuickCam VC (USB) drivers. To compensate for this you need to disable streaming video in CU-SeeMe Pro for this camera. Please
follow the instructions below.
WARNING! BE AWARE THAT ANY IMPROPER CHANGES MADE WHEN MODIFYING THE WINDOWS REGISTRY CAN
POTENTIALLY CRIPPLE YOUR COMPUTER SYSTEM. MAKE SURE YOU HAVE MADE A BACKUP OF YOUR
REGISTRY BEFORE MAKING ANY EDITS!
To back up your Registry:
1. Go to the Start menu
2. Select Run
3. Type in: regedit then click on OK
4. In the Registry Editor window select Export Registry File from the Registry menu
5. From the pull-down menu at the top of the Export Registry File window, select Desktop
(this will place your backup file
on your system's desktop)
6. Name the file (Regbackup for example) and click on Save
To patch the Windows Registry and fix this problem:
1. Download the new Registry Key QuickCam VC.reg
2. Place this file on your desktop
3. Double-click on the icon
4. When you are prompted "Are you sure you want to add the information in
C:\WINDOWS\Desktop\QuickCamVC.reg to the registry?" Click Yes
If the problem still persists, it means that the above Registry Key did not make the
necessary edit to your registry and you will
need to edit your registry manually. Please follow the following instructions to edit your
registry manually:
1. Select HKEY_LOCAL_MACHINE
2. Go to SOFTWARE
3. Go to White Pine
4. Go to Desktop Conferencing\WPVideo\Configuration
5. Right-click on the configuration folder
6. Create a new key
7. Name this key: Logitech Quick Cam VC Video Camera
8. Right-click in the right-hand box under DEFAULT
9. A box should come up saying NEW, click on STRING VALUE
10. Name this string value: Enable Streaming
11. Double-click on this now and set the value data to: 0 (this is a zero)
12. Close your registry and restart your computer.
