QuickCam Home (USB)

Make sure you are using the latest version of the QuickCam Home drivers.  Logitech QuickCam Home software updates can be found by using the Logitech Internet Update feature built into your QuickCam Home software (Camware).

The Logitech Internet Update program can be found in the Logitech QuickCam program group. To launch it, click, "Start," "Programs," "Logitech QuickCam Home," and select "Logitech Internet Update".

Or if you have an older version at: http://www.logitech.com/cf/support/videolist.cfm


Another problem (video streaming):

This is a limitation of the QuickCam Home. To compensate for this you need to disable streaming video for this camera when used with CU-SeeMe Pro. Please follow the instructions below.

WARNING! BE AWARE THAT ANY IMPROPER CHANGES MADE WHEN MODIFYING THE WINDOWS REGISTRY CAN
POTENTIALLY CRIPPLE YOUR COMPUTER SYSTEM. MAKE SURE YOU HAVE MADE A BACKUP OF YOUR REGISTRY BEFORE
MAKING ANY EDITS! *

To back up your Registry:

1.Go to the Start menu
2.Select Run
3.Type in: regedit then click on OK
4.In the Registry Editor window select Export Registry File from the Registry menu
5.From the pull-down menu at the top of the Export Registry File window, select Desktop (this will place your backup file on your
system's desktop)
6.Name the file (Regbackup for example) and click on Save

To patch the Windows Registry and fix this problem:

1.Download the new Registry Key QuickCamHome.reg
2.Place this file on your Desktop
3.Double click on the icon
4.When you are prompted "Are you sure you want to add the information in C:\WINDOWS\Desktop\QuickCamHome.reg to the registry?"
Click Yes

If the problem still persists, it means that the above Registry Key did not make the necessary edit to your registry and you will need to edit your registry manually. Please follow the following instructions to edit your registry manually:


  1. Select HKEY_LOCAL_MACHINE

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  2. Go to SOFTWARE

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  3. Go to White Pine

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  4. Go to Desktop Conferencing\WPVideo\Configuration

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  5. Right-click on the configuration folder
  6. Create a new key

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  7. Name this key: Logitech USB Video Camera

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  8. Right-click in the right-hand box under DEFAULT
  9. A box should come up saying NEW, click on STRING VALUE

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10. Name this string value: Enable Streaming

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11. Double-click on this now and set the value data to: 0 (this is a zero)

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12. Close your registry and restart your computer.

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